Policies

Shipping & delivery

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Custom or special orders may require additional processing time, which will be communicated prior to purchase.

Estimated Shipping Time

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (if available): 1–3 business days

Shipping Costs

  • Shipping costs are calculated at checkout unless otherwise stated.

  • Free shipping promotions may apply on select orders.

Delivery Responsibility

  • Once an order is shipped and marked as delivered, Luxor Diamonds is not responsible for theft, loss, or delays caused by the carrier.

View this policy on the original Luxor website ↗

A question about any of this? Contact us